Systems are back to operational. We have also identified the root cause and have scheduled an infrastructure upgrade at 12:00 PM MT today to further ensure this issue does not reoccur. During this upgrade, users may experience a brief interruption of less than one minute.
Posted Oct 28, 2024 - 09:55 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2024 - 09:12 MDT
Update
We are continuing to investigate this issue.
Posted Oct 28, 2024 - 08:58 MDT
Investigating
The Documoto Production Environment is currently experiencing technical difficulties. During this time, you may experience slow performance, an inability to access content, and an inability for users to submit orders.
The Documoto team is working to resolve the problem as quickly as possible. We appreciate your patience and will provide further updates as soon as we can. At any point you can check back with us at https://status.documoto.com/ for the most up to date information on this event.